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Mission

The purpose of Heritage Behavioral Health Center, in partnership with the consumers, families and diverse communities we serve, is to provide high quality, affordable treatment for emotional disorders, mental illnesses and addictive disorders and to promote behavioral health in the greater Macon County area by providing education, outreach and prevention services.

Vision

Exercising foresight, courage, and a willingness to enter uncharted territory, Heritage is committed to improving the behavioral healthcare services provided to clients, enhancing not only their clinical outcomes, but their relationships with families, significant others and friends. Heritage will create a working environment that nurtures the growth and professionalism of its staff and will exhibit levels of corporate citizenship that contribute to the highest quality of life for our community.

Values

1. Excellence - Consistently achieving high levels of performance, exceeding customer expectations, and giving the best value possible for our services.

2. Integrity - Doing the right things for the right reasons, and practicing what we profess in our values.

3. Wellness, Health, and Safety - Creating and sustaining environments that promote optimal well-being, living, learning and achievement, not only within our organization, but also with the larger community of which we are a part.

4. Diversity - The world is richer and fuller when we appreciate and work with the diverse experiences, perspectives and values that people bring to it, regardless of whether those differences are cultural, social, physical or individual.

5. Human Potential - All of us can be more than we are, given the encouragement, supports, and environments that nurture our fullest development. We believe in bringing out the best in others and ourselves.

6. Teamwork - We know that by working together - collaborating and cooperating - we (staff, clients, families, other providers, community organizations and the community itself) will have better and higher quality decisions, solutions, and morale than if we worked independent of, or at odds with, each other.

7. Communication - Clear, open, accurate and timely communication about matters of importance, in all directions, facilitates trust, cooperation, understanding, respect, and the attainment of mutually acknowledged goals.

8. Respect and Fairness - Treating others with courtesy, consideration and regard for their individuality, while simultaneously being just and equitable.

9. Initiative - Regardless of one’s formal responsibilities, everyone can discover or follow-up on opportunities to improve some aspect of customer service, client care, use of resources, and financial well-being.