Responding to COVID-19
Heritage is Continuing to Provide Care to our Community
Heritage Behavioral Health Center is monitoring COVID-19 closely and has implemented new strategies, protocols and procedures to minimize risks, reach people in new ways and continue providing high quality care, treatment and education to individuals in our community.
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We have been working harder than ever to fulfill our mission of hope, healing and health. Our staff’s flexibility and perseverance are inspiring. Our services are essential and we are committed to giving individuals in our community the care and support they need.
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Experiencing Stress?
Heritage Behavioral Health Center is a proud partner of the Illinois Call4Calm Text Line Service.
Text “TALK” TO 552020 (or “HABLAR") for Spanish.
The Illinois Call4Calm Text Line is not a crisis hotline, but is a source of support for anyone experiencing stress and in need of a listening ear. We are here to serve you.
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Services
Our services are expanding to both in-person and through tele-health. Check out the information below for our essential services.
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PLEASE NOTE!
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Crisis Services
We have staff available 24 hours a day, 7 days a week. If you need additional support, please call (217) 362-6262 (dial 1 for a crisis worker).
Outpatient Services
Assessments, treatment plans, counseling and case management are provided by in-person, phone, Zoom video platform, and/or social distanced community sessions at this time.
Substance Use Treatment
Individual and Group services are provided both in-person and through tele-health.
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Residential Rehab
To access services please call 217-362-6262 (Monday through Friday from 8AM to 5PM).
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Withdrawal Management
Heritage is not currently accepting admissions. Please call 217-362-6262 (Monday through Friday from 8AM to 5PM).
Oasis Day Center
Offering access to support services 7:00 a.m. to 5:00 p.m. daily.
Would you like to start mental health or substance use services? We are here to support you! Please call (217) 362-6262 to get started.
We will continue to communicate any changes to our services. We appreciate your patience.
CDC Recommends Cloth Face Coverings
CDC recommends wearing cloth face coverings in public settings where other social distancing measures are difficult to maintain (e.g., grocery stores and pharmacies), especially in areas of significant community-based transmission.
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CDC also advises the use of simple cloth face coverings to slow the spread of the virus and help people who may have the virus and do not know it from transmitting it to others. Cloth face coverings fashioned from household items or made at home from common materials at low cost can be used as an additional, voluntary public health measure. To be best utilized, the masks need to be washed daily.
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How to Make a Cloth Face Covering (No Sew Options)
You can find written directions on how to make a mask. Click here for instructions.
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Interested in a video tutorial with no sewing? Click here for a tutorial. You may use a t-shirt or other material like a scarf if you don’t have the items noted in the tutorial.
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Helpful Resources
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National Parent Helpline Monday -Friday 12pm-9am CT emotional support and advocacy for parents: 1-855-427-2736
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Sesame Street – Caring for Each Other: https://www.sesamestreet.org/
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Helpful Apps
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Calm
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Headspace
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Breathe2Relax
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Quarantine Chat
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Shine
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Insight Timer
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Sober Grid
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Connections (Substance Use Recovery)
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AA Big Book Free – For Alcoholics Anonymous
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Coping Calendar
Check out this calendar that is created to support our overall wellness one day at a time. This is a great tool for youth and adults!
We're Updating Frequently
The COVID-19 environment is evolving daily so check our website and Facebook for important updates.
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Thank you. Take care.